Privacy Policy And Personal Data

1. CONFIDENTIALITY

All services provided through the website (www.pawmax.pet) are provided by PAWMAX PET FOODS INC. located at the address “MERDİVENKÖY MAH. ŞAİR ARŞİ CAD. OSMANBEY APT NO: 35 B KADIKÖY/ İSTANBUL”.

(“Company” or “pawmax”) is owned and operated by the Company.

The company may collect personal data for various purposes. Below, it is stated how and in what way personal data is collected and how and in what way this data is protected.

By filling out various forms and surveys on the website, some personal information about the members (such as name-surname, company information, telephone, address or e-mail address) is collected by the Company due to the nature of the business.

The company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make any choice about whether or not to receive such information when they become members, and then change this choice in the account information section after logging in as a member, or make a notification via the link in the notification message they receive.

During the approval process carried out through the store or by e-mail, personal information transmitted electronically by members to the Company will not be disclosed to third parties except for the purposes and scope determined by the "Membership Agreement" we have made with the Members.

In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided, the Company records and uses the IP addresses of its Members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.

The Company may use the requested information for direct marketing purposes by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by the Company or information provided by the User or information regarding transactions made through the Store may be used by the Company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of the Members, outside the purposes and scope specified in the "Membership Agreement".

The company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.

2. CREDIT CARD SECURITY

The company prioritizes the security of credit card holders who shop from shopping sites. Your credit card information is not stored in our system in any way.

There are two things you should pay attention to when you enter the transaction process to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in line with the instructions you give. Information regarding the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for query. If the card's usability is approved, shopping continues. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information for online credit card orders is monitored by the Company against Credit Card Fraud. Therefore, customers who place an order for the first time on our shopping sites must first verify the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder or the relevant bank is contacted to check this information.

All information you provide during membership can only be accessed by the data owner and can only be changed by the data owner. If the member login information is securely protected, it is not possible for others to access and change information about the data owner. For this purpose, 2048 bit SSL Security Area is used during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites that have an information line or customer service and that specify full address and phone information are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get more accurate information about the reliability of the company that provides online shopping services.

All information about the Company and the Company address are stated on all online shopping sites belonging to the Company.

3. MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information sent to us via the credit card mail-order method will be stored by the Company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to the withdrawal of money from the credit card that may arise with the bank and then destroyed. If any amount other than the amount of the mail-order form approved by you sent to us for the price of the products you ordered is withdrawn from your card, an objection may be made to the bank and payment of this amount may be prevented.

4. THIRD PARTY WEBSITES AND APPLICATIONS

The Company may provide links to other sites within the website. The Company is not responsible for the privacy practices and content of the sites accessed through these links. Advertisements published on the Company's site are distributed to users through our advertising business partners. The Privacy Policy in this agreement is only related to the use of the Company and does not cover third party websites. 5. EXCEPTIONAL CASES In the limited cases specified below, the Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number;

1. To comply with the obligations imposed by the legal rules in force and issued by the competent legal authority, such as Laws, Decrees, Regulations, etc.;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded between the company and the users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or inquiry duly conducted by the competent administrative and judicial authority;

4. Cases where it is necessary to provide information to protect the rights or security of users.

5. E-MAIL SECURITY

Never write your credit card number or passwords in the e-mails you send to the Company's Customer Services regarding any of your orders. The information in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

6. COOKIES

The company can obtain information about users visiting the store and their use of the website using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to obtain data or any other personal information in the main memory or from your e-mail.

Most browsers are initially designed to accept technical communication files, but users can change the settings so that technical communication files are not received or a warning is given when technical communication files are sent.

Cookies can be controlled, deleted and the saving/setting of cookies in Internet browsers can be prevented. However, if you delete cookies and prevent future cookies from being downloaded to your computer, some features of the website will not be available.

Below you will find information on what steps to follow to prevent the use of cookies on different internet browsers:

Internet Explorer

1. Open the desktop and tap or click the Internet Explorer icon on the taskbar.

2. Tap or click the Tools button, and then tap or click Internet options.

Tap or click the Privacy tab, then move the slider under Settings up to block all cookies and tap or click OK.

Google Chrome

You can allow or block cookies from the "Cookies" tab by clicking the "lock sign" in the address bar of your browser7. Click the Remove icon to the right of the site.

Mozilla Firefox

Click on the "Open menu" tab in the upper right corner of your browser. You can manage cookies by clicking on the "Options" image and using the "Privacy and Security" button.

Safari

You can manage all your cookies by selecting the "safari" tab from the "Settings" section of your phone and from the "Privacy and Security" section.

The Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, they shall enter into force on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to hello@pawmax.pet. You can reach us through the company's contact information below.